SpinGreen Privacy Policy
How we collect, use and protect the personal information Australian players share with us.
What This Policy Covers
This page sets out how we handle personal information when you browse our site, open an account or play with us. We explain what we collect, why we collect it, and the choices available to you as a visitor from Australia. Reading it before you register means you know exactly what you are agreeing to.
We operate under a Curaçao licence, and our approach to data handling reflects the obligations that come with it. If any term here feels unclear, our customer support channels remain the right place to ask before you proceed. We keep this policy under review so it stays aligned with how our site actually works.
Information We Collect
When you register with us, we ask for the details needed to open and verify an account, such as your name, contact information and date of birth. We also collect information generated through your use of the site, including login activity and preferences you set while playing. None of this is collected beyond what account administration and compliance reasonably require.
Technical information such as browser type, device and connection data is gathered automatically to keep the site working correctly across devices. If you reach us through mobile play, the same principles apply regardless of the screen you use. We do not ask for information unrelated to running your account or meeting our regulatory obligations.
Why We Ask For Verification Details
Account verification exists to protect both you and us, confirming that the person playing is the person who registered. We only request what is proportionate to that purpose, and we explain any request in plain language when it is made. Keeping your details accurate and current helps verification go smoothly whenever it is required.
How We Use Your Information
We use the information we hold to operate your account, process transactions and communicate with you about matters that affect your play. This includes confirming a deposit, following up on a support enquiry, or letting you know about a change to our terms. We do not use your details for purposes beyond running the site and meeting our obligations as an operator.
Where you have opted in to hear about offers, we may use your contact details for that purpose, and you can withdraw that consent at any time. Details connected to promotions, including anything tied to our bonus types, are handled under the same principles set out in this policy. You remain in control of how we contact you beyond what is strictly necessary for your account.
Keeping Your Data Secure
We apply administrative and technical safeguards designed to protect the personal information you share with us from loss, misuse or unauthorised access. Access to account data is restricted to those who need it to provide support or meet compliance requirements. These measures apply whether you reach our site from a desktop browser or from our mobile pages.
Account credentials used to sign in, including through our login page, are a key part of this protection, so we encourage choosing a strong, unique password. No system can promise absolute security, but we treat safeguarding your information as an ongoing responsibility rather than a one-off task.
Sharing Information With Third Parties
We share personal information only where it is necessary to run our site, such as with payment providers when you complete a transaction, or with verification services where compliance requires it. Any party we work with is bound to handle your information responsibly and only for the purpose it was shared. We do not sell personal information, and we do not share it for marketing purposes without your consent.
Where a payment method such as Mastercard, VISA, Skrill, MiFinity, Paysafecard, Bank transfer or Bitcoin is used to fund your account, the provider processing that transaction handles the data necessary to complete it. Further detail on how funding and withdrawals work sits on our payment methods page, which this policy does not repeat.
Cookies and Similar Technologies
Our site uses cookies and similar technologies to remember your preferences, keep you signed in and understand how pages are used. Some of these are necessary for the site to function, while others support improvements to navigation and performance. Full detail on the categories we use and how to manage them sits on our separate cookie policy page.
You can adjust cookie settings through your browser at any time, though disabling certain cookies may affect how smoothly parts of the site work. We treat cookie management as something you control, not something imposed on you without explanation.
Your Rights Over Your Information
You have the right to ask what personal information we hold about you, to request corrections where it is inaccurate, and to ask that we delete it where we are not required to retain it. Requests like these can be made through our customer support channels, and we aim to respond within a reasonable timeframe. Being an account holder with us does not reduce these rights; it is the reason they matter in the first place.
If you have concerns about how your information has been handled, raising them with us directly is the fastest route to a resolution. We take such concerns seriously because trust in how we handle data underpins everything else we offer as an operator.
Data Retention and Responsible Gambling
We retain personal information for as long as your account remains active and for a further period afterward where compliance or dispute-resolution needs require it. Information connected to responsible gambling tools, where you have used them, is kept as part of maintaining a safe environment for every player. Our responsible gambling page explains those tools in more detail and is the right place to look for them.
Players must be 18+ to hold an account with us, and age verification is part of the information-handling process described in this policy. We treat that minimum age as non-negotiable across every part of the site.
What personal information does SpinGreen collect when I register?
We collect the details needed to open and verify your account, such as your name, contact information and date of birth, along with activity generated while you use the site.
Does this privacy policy cover cookies as well?
This page explains our general approach to personal information; cookie categories and controls are covered in full on our separate cookie policy page.
Can I ask what data you hold about me?
Yes. You can request details of the information we hold, ask for corrections, or request deletion where we are not required to keep it, through our customer support channels.
Is my payment information shared when I deposit?
Payment providers processing a transaction, such as those behind Mastercard, VISA, Skrill or Bitcoin payments, handle only the data necessary to complete it; more detail sits on our payment methods page.
What is the minimum age to have an account with SpinGreen?
You must be 18+ to register and hold an account with us, and age verification forms part of how we handle personal information.